Izzy’s

Reviews

• Katie H.

  star star star star star 10 June 2026

  Love this place. Crave this place. If you've never been, do yourself a favor and get their famous Rueben and a potato pancake. In fact, order an extra pancake, because they're bomb. Potato pancake with a light batter fried to perfection. If you're going with others, also grab their Goetta Rueben. Because Goetta just makes things better, right?
  
  Hubby and I usually share one sandwich (comes with one pancake) and order one extra pancake. We always get our food to-go, put the kids down for a nap so we can enjoy our grub in the comfort of our living room with Netflix. Lol.
  
  I have two more suggestions. Those pickles they give you? Add those to your sandwich. More importantly, take the bread off the sandwich and replace it with potato pancakes. To die for! Absolutely one of my favorite things to eat and I can only get it here in Cincinnati.
  
  If you order to-go from this location, you can pick it up in the drive-through. Winning!!!

• Mark M.

  star star star star star_border 8 June 2026

  ORDER THE GOETTA REUBEN‼  ORDER THE GOETTA REUBEN‼  WOW!!!  Okay, enough of the caps, ha!  And yes I know I said it twice to ORDER THE GOETTA REUBEN‼
  
  This sandwich is great!  I've never had such a thing!  I had to look up what Goetta is.  It originated in Cincinnati.  From Wikipedia:  "Goetta is a meat-and-grain sausage or mush of German inspiration that is popular in the greater Cincinnati area. It is primarily composed of ground meat (pork, or pork and beef), pin-head oats and spices.[1] It was originally a peasant dish, meant to stretch out servings of meat over several meals to conserve money."
  
  This entire sandwich was so satisfying!  Lots of flavor from the corned beef, sauerkraut, Swiss cheese and their own sauce.  The menu says "it will have you licking your fingers and wanting more"... I agree!  Where has this been all my life?  Well, about 2 hours away, lol!  I want more and often!
  
  The only reason for 4 stars is that the potato pancake, while excellent was a little greasy.
  
  The staff was friendly and pleasant!  It was a quiet night in there so I got it to go.  
  
  I will be back!!!

• Steph T.

  star star star star star_border 7 June 2026

  The Red Bank location is a great location. We live in Anderson and have given the Anderson location quite a few tries, and they were not good experiences at all. I'm a booth girl, and this location does not have booths, but the excellent service made up for it. And I'm also a Diet Mountain Dew girl, and they have it. Yay! I get the Izzy's Reuben with lean meat, and get it grilled, and I add applesauce to my order, because you gotta dip your potato pancake in applesauce! I keep hearing about how delicious the Goetta Reuben is, so that's on my list for next time. OH! You MUST get their Cabbage soup. It has a sweet and sour taste to it, and it's so delicious. My only issue is the price. OUCH. Pricey, if you get your sandwich grilled, and get a cup of soup and a drink. Our bill was $37 for 2 people. It's so delicious, but I can't eat there weekly. But when I eat there, I'll savor it!

• Cindy S.

  star star star star star_border 31 May 2026

  Came here for lunch after a work meeting, and I was impressed! I got the goetta reuben, which was sooooo good! Basically their regular reuben with goetta inside! They are mainly known for the ruebens and potato pancakes. The potato pancakes are good, but not something I'd typically get or would order again, but you've gotta try them. Its like shredded potatoes mixed with some kind of batter and seasoning which is fried. One thing I really like are their pickles, which are the thick, homemade kind. They bring a bowl of them to the table when you order probably because they know you'll want to eat a lot of them! They even sell them by the jar at Kroger! This is a great place to come get a sandwich! But during lunch time they are pretty slow even when its not busy inside. We had to wait like 20 minutes to get just two sandwiches, when they were cranking out orders through the drive through.

• Shawn M.

  star star_border star_border star_border star_border 13 May 2026

  Let me start by saying I never take time to write reviews. That being said, I felt this story was worth sharing.
  
  My wife offered to go out and pick up "anything I wanted for lunch" this afternoon since I had been out in the heat all morning. I immediately thought of Izzy's since it's 20+ minutes from our home so we don't get to go as often as I'd like. She made the trek to Izzy's and ordered my favorite sandwich....the Joe Walter (turkey and roast beef on toast). After she made the trek back across town we opened the container to see a hamburger bun with some corned beef on it. Obviously, that wasn't what we ordered. Mistakes happen...it's a part of life. It's at this point you learn a lot about a company's values, training, and management skills. I'm no expert in returning items and working through a company's process for those returns. However, I am a small business owner and knowing how to properly handle a mistake using great customer service skills is a huge determining factor in separating a customer's continued brand loyalty from a customer will never do business with your company again.
  
  After discovering the mistake with the order, the last thing I felt like doing was driving across town to take the food back and exchange it for the right food. But, that's what I did. Along the way, I called and spoke to the manager named Gary. During the call I shared the long drive time I was incurring to get the food we ordered. Gary apologized and stated "we'll make it right...we'll give you a soup or some dessert." I was immediately irritated because Gary didn't ask if I wanted a soup or a dessert. Clearly I didn't or I would have ordered a soup or a dessert the first time. I declined and told him we'd talk about it when I got there. When I got there, Gary places the correct sandwich in a bag and handed it to me while stating "I put three desserts and some extra pickles in there for you." Well Gary, I didn't want dessert and I don't eat pickles so what you gave me for the inconvenience of driving 45-minutes round trip to correct your company's mistake amounted to a "net zero" for me. Actually I'm in the red with 45-minutes of drive time and the fuel to get there. Honestly I don't care about the fuel one bit...it's more the principle.
  
  Gary and Izzy's....if I drive 45-minutes round trip for a sandwich, I must really like it. How about you refund my money for the sandwich I like enough to drive across town to get or give me a gift card for a sandwich next time. Don't offer, or give, me something that you don't know I'll appreciate. That's customer service 101!
  
  Izzy's....train your staff to better manage customer service opportunities when mistakes are made. Mistakes are a part of life and a part of business. How mistakes are handled determines a customer's loyalty to your brand. You struck out on this one!